ホテルおよびビジネス管理ジャーナル
オープンアクセス

概要

Career Satisfaction and Organizational Commitment among Hotel Employees in Taiwan

Ming-Shan Hsu and Yu-You Tsai

One of the characteristics of the hospitality industry is high turnover rate which makes waste of manpower training costs. A total of 203 completed valid questionnaires were subjected, and the use of the structural equation model helped with the analysis of the influence on career satisfaction and organizational commitment. The results of the study indicated that the career satisfaction have positive influences on employees’ organizational commitment. Based on the evidence results, the current study proposes a few suggestions for hospitality service institutions and future research